Luxury Hospitality Consultancy

The standard, set from the floor up.

Two decades inside the world's most sought-after hotels, restaurants and private terminals — distilled into counsel for the owners, operators and investors building the next great hospitality experience.

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Most advise luxury. We operate it.

Advice that has never met a payroll, a service rush or a soft opening is just opinion. Ours is earned on the floor — and it still is today.

CONSALT is a boutique consultancy led by an active hospitality operator — not a retired one. Today that means directing a private luxury terminal at one of the United States' busiest international gateways, and co-owning and operating a hospitality group of restaurants and cafés across Miami.

That dual vantage point is rare. We bring the strategic distance of an advisor and the instinct of someone who still reads a nightly P&L, still walks a dining room at full capacity, and still answers for the guest experience.

The result is counsel that is discreet, candid and ruthlessly practical — designed to move the numbers and elevate the experience at the same time.

Where we create disproportionate value.

Engagements are tailored, senior-led and confidential — from a single critical question to an end-to-end opening.

01

Pre-Opening & Concept Development

From positioning and concept to SOPs, recruitment and the first guest through the door. We build the operating spine before the doors open.

02

Operations & Service Culture

Diagnosing what holds a property back and rebuilding the standards, rituals and accountability that define a five-star experience.

03

Food & Beverage Strategy

Menu architecture, beverage programs, kitchen flow, cost structure and the partnerships that turn F&B from a cost centre into a signature.

04

Luxury Guest Experience

Engineering the moments — anticipatory, discreet, unforgettable — that separate the merely expensive from the genuinely exceptional.

05

Multi-Unit & Multi-Market Scaling

Codifying excellence so it survives growth. Systems, leadership pipelines and brand discipline that travel from one market to the next.

06

Leadership, Training & Talent

Building general managers and floor leaders who set the tone. Facilitator-led training, talent strategy and succession that endures.

A career built inside private aviation's most exclusive terminals, acclaimed restaurants and an owner-operated hospitality group.

20+
Years in luxury hospitality & F&B leadership
5
Gateway markets directed across the U.S. & Europe
1
Owned & operated hospitality group
Guest-first standard, applied without compromise
Los Angeles Atlanta Dallas–Fort Worth Miami Paris

We don't just advise hospitality. We own it.

Beyond the consultancy, our principal co-owns and operates a Miami hospitality group — a working laboratory where every recommendation we make to clients is first proven on our own floors, against our own capital.

It keeps the advice honest. When we talk about labour models, supplier terms or guest experience, we are speaking from a seat that still carries the risk.

Cala Millor MiamiRestaurant
Operating
The Brickell CaféCafé
Operating
North Miami ConceptNew Restaurant
In development

A method that is hands-on, discreet and built to outlast us.

01

Listen

We start quietly — on site, in the dining room, in the data. We learn your operation before we say a word about changing it.

02

Diagnose

A candid, evidence-led read of where experience and economics diverge — and the few levers that matter most.

03

Build

Concrete systems, standards and plans — not slide decks that gather dust. Designed to be implemented, not admired.

04

Embed

We stay until your team owns it. The measure of our work is that it holds long after we've gone.

Let's Talk

Have a property, a problem,
or an ambition?

Every engagement begins with a confidential conversation. Tell us what you're building or where you're stuck — and we'll tell you, candidly, whether and how we can help.

Based in Miami · Working worldwide felipe@consalt.io